Remember the picture frame I "bought" but never paid for? I took it back on Saturday. It caused a problem.
I went to the customer service desk and told the lady what had happened. She gave me a blank stare followed by, "OK, can you say that again?" She called an associate over. I repeated the story. She called her supervisor. The supervisor then called Security to find out what she needed to do. Security said she needed to treat it as a return without the re
ceipt. The supervisor said that if she did that, the transaction refund would be for the original price of $100. I jumped in and reminded them that I wasn't asking for a refund; all I wanted to do was return something I didn't pay for. The supervisor asked if I had any other shopping to do and I told her I did. She said to go ahead with the shopping and then come back.
ceipt. The supervisor said that if she did that, the transaction refund would be for the original price of $100. I jumped in and reminded them that I wasn't asking for a refund; all I wanted to do was return something I didn't pay for. The supervisor asked if I had any other shopping to do and I told her I did. She said to go ahead with the shopping and then come back. I came back to the service desk about 15 minutes later. They took my address and drivers license number, then thanked me for returning the frame.
It took 4 people to take back a digital picture frame that I never got charged for. 4 people and lots of confusion. I wasn't aware of it until now, but it appears that Target is run by some sort of government entity.....
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