Daily Mail - London - 6/23/09
The British charter airline Thomas Cook announced at the gate in the resort island of Mallorca in June that, regardless of seat assignments on a departing flight, passengers should sit toward the rear of the aircraft in order to balance the load (since it was already front-heavy with cargo and therefore harder on the pilot). Not surprisingly, 71 apprehensive passengers refused to board. (Also, some incoming passengers on that same aircraft, which experienced a similar balance problem, had dramatically dropped to their knees in the terminal, kissing the ground, calling the flight their worst ever.)
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